Batty did not include us in that plurk to make Olga feel cornered. She included us for the purpose of accountability, both the mods' and her own. At the time she did not trust any member of the mod team would treat her fairly and wanted witnesses to ensure the mods she contacted would act reasonably, and she also wanted the pressure of having witnesses to keep herself from saying something she'd regret.
I know I personally have requested to have a moderator present during a discussion with another player not because I wanted to feel like I had a mod on my side, but because I did not trust myself to remain level-headed without having that sort of accountability hanging over me. Part of Batty's reason for including us was the same.
However, I understand that Olga was not in a good place to handle a mod complaint at the time, and I understand why the situation made her feel cornered. I offer the above as an explanation, but I acknowledge my part in upsetting her and making her feel like she was being ganged up on, and I would like to extend an apology to Olga for my role in making her feel uncomfortable.
I appreciate the attempt the mods are making at amends with this post, but I feel like the main issue here has not been addressed: that is, Batty felt she was not treated fairly in regards to the plot issue. A player had a problem and addressed it through the proper channels at every stage, and not only did she have her original concern (being treated unfairly) brushed off, but she was given a warning (for which she has not received an apology) for voicing it in the first place.
This incident has pretty much guaranteed that players cannot feel comfortable bringing issues to the mods privately. It's clear by all the sock accounts in this post, and even I feel like I'm risking my position in the game by posting this from an account that has my name attached. After this, you need to have a public by default mod contact means available, because many players no longer feel like they can trust the mod team to be reasonable without public eyes on them to hold them accountable for what they do.
I know it sucks to be scrutinized so heavily, but if you lose trust, you have to earn it back, and increased transparency is one way to start.
no subject
I know I personally have requested to have a moderator present during a discussion with another player not because I wanted to feel like I had a mod on my side, but because I did not trust myself to remain level-headed without having that sort of accountability hanging over me. Part of Batty's reason for including us was the same.
However, I understand that Olga was not in a good place to handle a mod complaint at the time, and I understand why the situation made her feel cornered. I offer the above as an explanation, but I acknowledge my part in upsetting her and making her feel like she was being ganged up on, and I would like to extend an apology to Olga for my role in making her feel uncomfortable.
I appreciate the attempt the mods are making at amends with this post, but I feel like the main issue here has not been addressed: that is, Batty felt she was not treated fairly in regards to the plot issue. A player had a problem and addressed it through the proper channels at every stage, and not only did she have her original concern (being treated unfairly) brushed off, but she was given a warning (for which she has not received an apology) for voicing it in the first place.
This incident has pretty much guaranteed that players cannot feel comfortable bringing issues to the mods privately. It's clear by all the sock accounts in this post, and even I feel like I'm risking my position in the game by posting this from an account that has my name attached. After this, you need to have a public by default mod contact means available, because many players no longer feel like they can trust the mod team to be reasonable without public eyes on them to hold them accountable for what they do.
I know it sucks to be scrutinized so heavily, but if you lose trust, you have to earn it back, and increased transparency is one way to start.